Shipping Policy

 

AVAILABILITY

In-Stock:

In-Stock Items will generally ship within 1-2 business days. Backordered: Back ordered items will ship as soon as possible. We will contact you with anticipated shipping dates and tracking information as soon as possible. .

Projector Screens:

Projector screens ship directly from the manufacturer, we do not carry projector screens in stock. Your order will be placed with the manufacturer the same day as we receive it. Please allow 1-5 business days for processing time before shipment. We will update you with tracking and a delivery estimate as soon as the item has shipped. **Delays based on billing or address error/verification are possible. Please make sure to double check billing and shipping information for accuracy upon order entry.

 

SHIPPING

Free Shipping:

We offer FREE ground shipping on every projector order placed within the continental United States. Projector screens and other accessories may be subject to shipping costs. With free shipping we reserve the right to select the shipping carrier. Currently, we use UPS and FedEx depending on the order.

Tracking:

Tracking information will be emailed to the email address associated with your order as soon as your item as has shipped. Signature Confirmation: All orders will be shipped with signature confirmation unless prior arrangements have been made with us. This means that someone will have to be present at delivery to sign for the package, this is for both yours and our protection. United States Post office Boxes: We do offer shipping to USPS P.O. Boxes. Please note, however, that your order may be delayed an additional 2-5 business days. If the purchased item is not located in our storage facilities we will have to order the item from our suppliers and then forward the item on to you. If your P.O. Box accepts FedEx and UPS shipments please let us know in advance.

International Orders:

*All international orders (Except Canada) must be paid in full with a wire transfer before shipment will be made, please see payment options for more information.

Canada:

All orders shipped to Canada will be shipped via USPS, UPS, or FedEx. Please see below for more information on individual carriers. Generally, FedEx will offer the lowest brokerage fees and customs costs for US-Canada shipments due to their new brokerage inclusive ground shipping. If not specified, we will ship FedEx on all Canadian orders.

 

INTERNATIONAL CARRIERS

UPS:

United Parcel Service is available for all international shipments. All shipments will be insured for the full amount of the purchase price. Please contact us for a shipping quote. FedEx: Federal Express is available for all international shipments. All shipments will be insured for the full amount of the purchase price. Please contact us for a shipping quote.

USPS:

The United States Postal Service is by far the cheapest shipping option for overseas shipping. USPS, however, does not offer tracking or delivery confirmation outside of the U.S.. Customers will be given a tracking number to track the package until it leaves the United States. Due to this restriction, we are not responsible or liable for your package after it has left the United States. Further, items not located in our storage center will be subject to an additional 2-5 business day delay. Our suppliers do not offer USPS international shipping so some items will have to be shipped to our storage facility and then re-shipped to you. *We are not responsible for any USPS shipments once they have left the United States.

Duties/Taxes/Carrying value:

All International orders will be delivered duty/taxes unpaid, the customer is responsible for paying any duties or taxes incurred by their order. The carrying value will be listed as the purchase price of the projector unless a special request has been made. Please contact us if you have any questions or requests regarding duties/taxes/carrying value.

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